Last updated: 07 October 2024

At BanorteNutri, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, banortenutri.fit, or use our services.

At Banorte Nutri, we believe that healthy eating should be easy, enjoyable, and accessible for everyone. Our mission is to help you make nutritious choices without compromising on flavor. If you’re looking to manage your weight, gain muscle, or adopt a plant-based lifestyle, we’ve got you covered with a wide variety of delicious recipes and personalized diet plans.

With a focus on balanced nutrition and convenience, our collection of recipes is crafted to fit seamlessly into your daily routine. From quick and simple meals to more elaborate dishes, we cater to all dietary preferences and goals. We aim to inspire healthy living through food that not only fuels your body but also delights your taste buds.

Explore our selection of expertly curated recipes and diet plans, and start your journey to better health today with Banorte Nutri—where nutrition meets flavor in every bite!

1. Information We Collect 

We may collect the following types of information:

We collect a variety of information to provide our services to you effectively, enhance your experience, and comply with legal obligations.

The types of information we collect fall into two categories: personal information that you provide voluntarily and information that is collected automatically.

A. Information You Provide to Us
When you engage with our Sites, you may provide the following types of personal information:

Contact Information: Your full name, email address, phone number, postal address, and other similar contact details that you provide during account creation or when contacting us for customer support.

Account Credentials: Username, password, or login details for your account on our Sites.

Health and Wellness Data: Information related to your dietary preferences, fitness routines, exercise habits, health goals, and any personal wellness data you input into the services.

Payment Information: Billing details, payment methods (such as credit card information), and related financial details used to complete transactions.

B. Information Automatically Collected
When you visit, use, or navigate the Sites, we may automatically collect certain technical and usage-related data:

Device Information: Internet Protocol (IP) address, device type, browser type and version, operating system, unique device identifiers (such as MAC address), and the URL of the referring page or exit page.

Usage Information: Information about how you interact with the Sites, including the pages visited, links clicked, time spent on pages, scroll activity, and the frequency and duration of your use.

Location Data: General geographic location based on your IP address, which helps us provide localized content and services.

Analytics Data: Aggregated data collected from analytics services, such as Google Analytics, helps us understand usage patterns, traffic, and user behavior on our website.

Publicly Available Information: Information from publicly available sources such as social media profiles or online directories.

2. How We Use Your Information

We use your personal information for various legitimate business purposes, legal obligations, and with your consent. The key ways in which we process your data include:

A. To Provide Services

We use your data to operate, maintain, and enhance the services we offer, including:

Manage your account and facilitate access to our Sites.

Offering personalized health and fitness content, such as dietary plans or workout suggestions.

Processing payments and completing orders.

Providing customer service and responding to inquiries.

B. To Personalize Your Experience

We use your data to tailor the content and recommendations you receive, such as:

Offering customized fitness and dietary plans based on your preferences and health goals.

Personalizing product suggestions, notifications, and advertisements that may interest you.

C. For Analytical and Business Development Purposes

We use data collected to understand how users interact with our Sites. 

This includes:

Monitoring website performance, usage trends, and user engagement.

Conducting research and development to improve our services, features, and offerings.

Measuring the effectiveness of marketing campaigns and advertising.

D. For Legal Compliance

We may process your information as needed to:

Comply with applicable laws, regulations, and government requests.

Fulfill contractual obligations, including responding to legal claims or defending legal actions.

Enforce our terms of service, agreements, and policies.

3. Will Your Information Be Shared With Anyone?

We take your privacy seriously and only share your personal data with third parties under specific conditions. Your data may be shared in the following situations:

With Your Consent

We may share your information with third parties if you have given us explicit permission to do so, for example, when you connect your account to a social media service.

For Legal Compliance and Protection

We may share information when legally required or in response to legal processes, such as subpoenas, court orders, or requests from government agencies. This is also applicable when sharing your data is necessary to:

Protect the rights, property, or safety of Banortenutri, its users, or others.

Investigate fraud, abuse, or violations of our policies.

With Service Providers

We may share your data with trusted third-party service providers who assist us in delivering our services. 

This includes:

Payment processors to facilitate transactions.

Analytics providers to monitor usage and improve performance.

All service providers are bound by confidentiality agreements and are not permitted to use your personal information for their own purposes.

4. How Long Do We Keep Your Information?

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. This may include retention for:

• Account management and service provision.
• Compliance with legal obligations, including record-keeping, auditing, and dispute resolution.

When your information is no longer needed, we will either delete it or anonymize it to ensure it cannot be linked back to you. In certain circumstances, we may need to retain your information for longer periods due to legal or regulatory obligations.

5. How Do We Keep Your Information Safe?

We implement a range of technical and organizational security measures to protect your personal information from unauthorized access, loss, or disclosure. These measures include:

Encryption of sensitive data during transmission (e.g., payment details).

Access control measures to ensure only authorized personnel can access your data.

Regular security audits to identify vulnerabilities and improve our security posture.

Despite these precautions, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. What Are Your Privacy Rights? 

You have the right to:

• • Access the personal information we hold about you.

• • Request corrections or updates to your personal data.

• • Request the deletion of your personal information from our systems.

• • Opt out of marketing communications at any time.

7. Changes to This Policy

Banorte Nutri reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at support@banortenutri.fit.

By using our website and services, you trust us with your information, and we take this responsibility seriously.

We encourage you to review this Privacy Policy periodically, as we may update it to reflect changes in our practices or legal requirements. Your continued use of Banorte Nutri after any updates indicates your acceptance of these changes.

We are here to ensure that your experience with Banorte Nutri is safe, secure, and satisfying.

Thank you for trusting us with your health journey!